Returns & Refunds Policy
Effective Date: 1 June 2025
At HustleCheck.co.za, we connect users with township businesses, side hustlers, and informal vendors. While we don’t sell physical products or services directly, we do provide a platform where businesses can be listed and reviewed.
However, for any digital purchases, paid listing subscriptions, or premium features made through our site, the following Return & Refund Policy applies.
1. Digital Products & Subscriptions
All purchases of digital products, listings, or premium features on HustleCheck.co.za are non-refundable once payment is completed, except in the following cases:
- Duplicate charges: If you were charged more than once for the same item or service.
- Technical failure: If a paid feature was not activated due to a fault on our side and we’re unable to resolve it within 7 working days.
To request a refund under one of these exceptions, please email us at [Insert Email Address] within 7 days of the transaction.
2. Business Listings & Premium Features
We do not offer pro-rata refunds for unused portions of listings or subscriptions. Please review your order carefully before confirming.
If you believe your listing was not properly displayed due to a system error, contact our support team to investigate.
3. Vendor & Business Transactions
If you purchase goods or services from a business listed on our platform:
- HustleCheck.co.za is not responsible for those transactions.
- You must contact the business directly for any issues, returns, or disputes.
- We encourage you to leave an honest review based on your experience.
4. Need Help?
If you have questions about this policy or need assistance, contact us:
Info@hustlecheck.co.za